Terms of service

Valid From: 01-02-2026

Welcome to Gosasta (operated by Hojo Enterprises). By accessing or using our website https://gosasta.in (the "Site") and purchasing from us, you agree to be bound by the following Terms & Conditions.

1. General

  • These Terms govern your use of our website and services

  • By using this Site, you confirm that you are at least 18 years of age

  • We reserve the right to update or modify these Terms at any time without prior notice

2. Products & Pricing

  • All products listed on our website are subject to availability

  • We reserve the right to modify prices, descriptions, or discontinue products at any time without prior notice

  • We make every effort to display product details accurately; however, slight variations may occur

3. Orders & Acceptance

  • Placing an order does not guarantee acceptance

  • We reserve the right to cancel or refuse any order due to:

    • Suspected fraud

    • Incorrect pricing or product information

    • Unavailability of stock

  • In case of cancellation, a full refund will be issued to the original payment method

4. Payments

  • We accept prepaid payments only via secure payment gateways

  • Accepted methods may include UPI, debit/credit cards, net banking, and wallets

  • All transactions are processed through secure third-party providers

5. Shipping & Delivery

  • Orders are processed within standard business timelines

  • Delivery timelines are estimates and may vary based on location and logistics factors

  • We are not liable for delays caused by courier partners or unforeseen circumstances

👉 Please refer to our Shipping Policy for detailed information

6. Returns, Refunds & Replacements

  • We offer a 10-day return policy, subject to conditions

  • A 15% restocking fee will be deducted from approved returns

  • Shipping charges (if any) are non-refundable

  • Customers are responsible for return shipping costs

  • Claims for damaged, defective, or missing items must be reported within 48 hours with a parcel opening video

👉 For complete details, please refer to our Return & Refund Policy

7. User Responsibilities

You agree not to:

  • Use the Site for unlawful purposes

  • Provide false or misleading information

  • Attempt to disrupt or harm the website or its operations

8. Intellectual Property

  • All content on this Site (including text, images, logos, and design) is the property of Gosasta

  • Unauthorized use, reproduction, or distribution is strictly prohibited

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products

  • Our maximum liability shall not exceed the amount paid for the product

10. Third-Party Services

  • Our website may include links or integrations with third-party services (e.g., payment gateways, logistics providers)

  • We are not responsible for their actions, policies, or services

11. Privacy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect and use your data.

12. Governing Law

These Terms shall be governed by the laws of India. Courts located in Maharashtra shall have exclusive jurisdiction.

📞 Contact Information

Website: https://gosasta.in/
Brand: Gosasta
Operated by: Hojo Enterprises

Address:
Office 111, 1st floor, Priya Complex, Above Mihir Gas Agency
72 Gala, Next to Hanuman Temple, Anjur Phata
Bhiwandi, Maharashtra - 421302

Email: sales@gosasta.in
Phone: +91 8091839715
WhatsApp: +91 8091839715
Contact Form: https://gosasta.in/pages/contact

Support Hours:
Monday to Saturday (10:00 AM – 06:00 PM)
Support available only via Email

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.