Privacy policy

Effective Date: 01-02-2026

This Privacy Policy describes how Gosasta (operated by Hojo Enterprises) ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://gosasta.in (the "Site") or use our services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

2. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide, including:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Order details

  • Account login credentials (if applicable)

  • Customer support communications

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Referral URLs

This information is collected using cookies, pixels, and similar tracking technologies.

Information from Third Parties

We may receive your information from:

  • Shopify Inc. (our e-commerce platform provider)

  • Payment gateways such as Razorpay and PhonePe

  • Shipping and logistics partners

  • Marketing, analytics, and advertising partners

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide order updates and customer support

  • Manage user accounts

  • Detect and prevent fraud or misuse

  • Improve website functionality and user experience

  • Send marketing communications (with your consent)

  • Comply with legal obligations under applicable Indian laws

4. Marketing Communications

We may send you promotional emails or SMS messages.

You can opt out at any time by:

  • Clicking the “unsubscribe” link in emails

  • Contacting us directly

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Enable core website functionality

  • Analyze traffic and performance

  • Personalize content and advertisements

Third-party services (such as analytics and advertising platforms) may also use cookies to collect information about your interactions with our Site.

You can manage or disable cookies through your browser settings. However, some features of the Site may not function properly.

6. Sharing of Personal Information

We may share your personal information with:

  • Payment processors (e.g., Razorpay, PhonePe)

  • Shipping and delivery partners

  • IT, cloud hosting, and analytics service providers

  • Marketing and advertising partners

  • Government or legal authorities when required by law

We do not sell your personal information.

7. Data Security

We implement reasonable security measures in accordance with the Information Technology Act, 2000 and applicable rules to protect your data.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

9. User-Generated Content

Any reviews, comments, or content you post publicly on the Site may be visible to others. We are not responsible for how such information is used by third parties.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Your Rights

Under applicable laws, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

13. International Data Transfers

Your information may be processed outside India (for example, through Shopify or other service providers). We ensure that such transfers are conducted with appropriate safeguards.

14. Grievance Redressal

In accordance with applicable Indian laws, any complaints or concerns will be addressed within 30 days.

15. Governing Law

This Privacy Policy shall be governed by the laws of India. Courts located in Maharashtra shall have exclusive jurisdiction.

📞 Contact Information

Website: https://gosasta.in/
Brand: Gosasta
Operated by: Hojo Enterprises

Address:
Office 111, 1st floor, Priya Complex, Above Mihir Gas Agency
72 Gala, Next to Hanuman Temple, Anjur Phata
Bhiwandi, Maharashtra - 421302

Email: sales@gosasta.in
Contact Form: https://gosasta.in/pages/contact
Phone: +91 8091839715
WhatsApp: +91 8091839715

Support Hours:
Monday to Saturday (10:00 AM – 06:00 PM)
Support available only via Email

By using our Services, you acknowledge that you have read and understood this Privacy Policy.